Nevada State Fire Marshal
on Going Paperless

Use Case

Overview

The Nevada State Fire Marshal licenses the fire protection industry and handles applications for the retail sale of portable fire extinguishers. Companies must attain a license and individuals must get certified to perform the work from the Nevada State Fire Marshal to sell, install or service any fire protection equipment. The fire marshal also handles complaints against the industry.

Permits processed annually: 100,000​

Agency Transformation Phase: 2, Process Standards

Opportunity: The agency used typewriters for all correspondence. They manually processed all applications, typing out the cards and licenses. And stored information on spreadsheets.

Using the typewriter and spreadsheets took a lot of staff time and created the possibility for human error and duplicate data.

Solution: GL Solutions helped the agency transition from a 100% manual system to a fully automated system with GL Suite regulatory software. An account manager works with the agency to guide them through the transition process.

GL Suite enables the agency to:

• Ditch their typewriters and go paperless
• Create and correspondence templates to save time
• Track the status of licenses
• Manage an influx of licenses, especially around events
• Meet state regulatory statutes
• Use staff time efficiently and reduce staff overhead
• Run reports to better understand their metrics and data

Links:

Client Profile: Nevada State Fire Marshal